Last Updated: December 14, 2025

Thank you for shopping at digitals-nest.com.

This Return & Refund Policy explains the conditions under which returns and refunds are accepted.

1. Return Eligibility

You may request a return within 30 days of receiving your order, provided that:

  • The item is unused and in its original condition
  • The item is returned in its original packaging
  • Proof of purchase is provided

Certain items may not be eligible for return. Please refer to the “Non-Returnable Items” section below.

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Digital products or downloadable software
  • Gift cards
  • Items marked as “Final Sale”
  • Items damaged due to misuse, negligence, or improper handling

3. Return Process

To initiate a return, please contact us before sending the item back:

  • Provide your order number
  • Briefly explain the reason for the return
  • Include photos if the item is damaged or defective

Returns sent without prior authorization may not be accepted.

4. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect
  • Shipping fees are non-refundable
  • We recommend using a trackable shipping service, as we are not responsible for lost return shipments

5. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be processed to your original payment method
  • Refund processing time is typically 5–10 business days
  • Processing time may vary depending on your payment provider

6. Late or Missing Refunds

If you have not received a refund after approval:

  • First, check with your bank or credit card provider
  • Then contact your payment provider
  • If the issue persists, contact us for further assistance

7. Exchanges

We only replace items if they are defective, damaged, or incorrect.

If you need to exchange an item, please contact us with your order details.

8. Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery and provide:

  • Order number
  • Clear photos or videos showing the issue

We will evaluate the claim and offer an appropriate resolution.

9. Order Cancellations

Orders can be canceled before shipment.

Once an order has been shipped, it cannot be canceled and must follow the return process.

10. Contact Information

If you have any questions regarding returns or refunds, please contact us:

Website: https://digitals-nest.com

Address:

7421 Willow Creek Dr,

Suite 305,

Plano, TX 75024,

United States

Phone: +1 (469) 728-5143