1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

2. Shipping Destinations

We currently ship to:

  • The United States
  • Selected international destinations

If your country or region is not available at checkout, please contact us before placing an order.

3. Shipping Methods & Delivery Time

Estimated delivery times may vary depending on your location and selected shipping method:

United States

  • Standard Shipping: 5–10 business days
  • Expedited Shipping (if available): 3–5 business days

International Shipping

  • Standard International Shipping: 7–20 business days Delivery times may vary due to customs clearance, local carriers, or unforeseen delays.

Please note that delivery times are estimates and not guaranteed.

4. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Shipping destination
  • Package weight and size
  • Selected shipping method

Any applicable shipping fees will be clearly displayed before payment is completed.

5. Customs, Duties & Taxes (International Orders)

For international shipments:

  • Customs duties, import taxes, or additional fees may be imposed by your local customs authority
  • These charges are the responsibility of the customer
  • digitals-nest.com is not responsible for delays caused by customs clearance

6. Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Tracking information may take 24–48 hours to update after shipment.

7. Delayed or Lost Packages

If your order is delayed beyond the estimated delivery time, please contact us.

digitals-nest.com is not responsible for:

  • Delays caused by the carrier
  • Incorrect or incomplete shipping addresses provided by the customer
  • Delivery failures due to customs or force majeure events

If a package is confirmed lost by the carrier, we will assist you according to our resolution process.

8. Incorrect Shipping Address

Please ensure that your shipping address is correct at checkout.

We are not responsible for:

  • Orders shipped to incorrect addresses provided by the customer
  • Packages returned or lost due to address errors

Additional shipping fees may apply for reshipment.

9. Damaged or Missing Items

If your order arrives damaged or with missing items, please contact us within 7 days of delivery and provide:

  • Order number
  • Photos of the package and damaged items

We will review the issue and provide an appropriate solution.

10. Contact Information

If you have any questions regarding shipping, please contact us:

Website: https://digitals-nest.com

Address:

7421 Willow Creek Dr,

Suite 305,

Plano, TX 75024,

United States

Phone: +1 (469) 728-5143